返金ポリシー

/* 作用域限定:所有样式通过#return-policy-section隔离 */ #return-policy-section { --gold: #D4AF37; --space-blue: #0f1a30; --text-dark: #333; --border-light: #e0e0e0; font-family: 'Segoe UI', 'Helvetica Neue', sans-serif; line-height: 1.6; } #return-policy-section .policy-container { background: #ffffff; border-radius: 12px; max-width: 900px; margin: 30px auto; box-shadow: 0 5px 25px rgba(0, 0, 0, 0.08); border: 1px solid var(--border-light); overflow: hidden; } #return-policy-section .header-section { background: linear-gradient(135deg, var(--space-blue) 0%, #1a3650 100%); padding: 25px 30px; text-align: center; color: white; border-bottom: 3px solid var(--gold); } #return-policy-section .header-section h1 { font-size: 1.8rem; font-weight: 400; margin-bottom: 10px; letter-spacing: 0.5px; } #return-policy-section .header-section h1 span { color: var(--gold); font-weight: 600; } #return-policy-section .brand-tagline { font-style: italic; color: rgba(255, 255, 255, 0.85); margin-top: 5px; font-size: 0.95rem; } #return-policy-section .policy-content { padding: 25px 30px; } #return-policy-section .section-title { font-size: 1.2rem; color: var(--text-dark); margin: 25px 0 15px; padding-bottom: 8px; border-bottom: 1px solid var(--gold); display: flex; align-items: center; } #return-policy-section .section-title i { color: var(--gold); margin-right: 10px; font-size: 1.1rem; } #return-policy-section .policy-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(280px, 1fr)); gap: 20px; margin-top: 15px; } #return-policy-section .policy-card { background: #f9f9f9; border-radius: 8px; padding: 20px; border-left: 3px solid var(--gold); } #return-policy-section .card-header { font-weight: 600; color: var(--text-dark); margin-bottom: 12px; display: flex; align-items: center; } #return-policy-section .card-header i { color: var(--gold); margin-right: 8px; } #return-policy-section .highlight-box { background: rgba(212, 175, 55, 0.08); padding: 20px; border-radius: 8px; margin: 25px 0; border: 1px dashed var(--gold); } #return-policy-section .process-steps { counter-reset: step; margin: 25px 0; } #return-policy-section .step { position: relative; padding-left: 35px; margin-bottom: 25px; } #return-policy-section .step:before { counter-increment: step; content: counter(step); position: absolute; left: 0; top: 0; width: 26px; height: 26px; background: var(--gold); color: white; border-radius: 50%; display: flex; align-items: center; justify-content: center; font-weight: bold; } #return-policy-section .contact-section { text-align: center; padding: 30px; background: #f9f9f9; margin-top: 20px; border-radius: 8px; } #return-policy-section .contact-btn { display: inline-flex; align-items: center; background: var(--gold); color: white; padding: 12px 35px; border-radius: 50px; text-decoration: none; font-weight: 600; margin-top: 15px; transition: transform 0.3s, box-shadow 0.3s; border: 1px solid rgba(0,0,0,0.1); } #return-policy-section .contact-btn i { margin-right: 8px; } #return-policy-section .contact-btn:hover { transform: translateY(-3px); box-shadow: 0 5px 15px rgba(0,0,0,0.1); } /* 响应式优化 */ @media (max-width: 768px) { #return-policy-section .header-section, #return-policy-section .policy-content { padding: 20px; } #return-policy-section .header-section h1 { font-size: 1.6rem; } #return-policy-section .policy-grid { grid-template-columns: 1fr; } } @media (max-width: 480px) { #return-policy-section .header-section h1 { font-size: 1.4rem; } #return-policy-section .contact-btn { width: 100%; padding: 12px; box-sizing: border-box; } #return-policy-section .policy-card { padding: 15px; } }

Gueray Return Policy

Refining your shopping experience since 2015

30-Day Hassle-Free Returns

We stand behind our products. You have 30 days from delivery date to initiate returns. Items must meet these conditions:

Original Packaging

Unopened with all seals intact, tags attached, and protective materials in place.

Proof of Purchase

Original receipt or order confirmation must accompany return.

Return Cost Responsibility
We Cover Costs

Free returns for:
• Manufacturing defects
• Shipping damage
• Incorrect items shipped

Customer Covers Costs

Return shipping at your expense for:
• Change of mind
• Size/color preference
• Ordering errors

Non-Refundable Items
  • Products beyond 30-day return window
  • Items damaged by customer misuse
  • Personalized/customized products
  • Opened software/media with broken seals
Return Process
Email Request - Contact huangjiangsong@gueray.vip within 30 days
Approval & Instructions - Receive return authorization within 24hrs
Ship Items - Include original packaging and documentation
Refund Processing - Completed within 3-5 business days after inspection

Need Assistance With Your Return?

Our support team resolves 95% of return queries within 4 hours

Contact Support